Subaru of America / M5™ Management Services

Fixed Operations Assessment and Improvement Initiative

One Week On-Site Assessment
(four days)

  • Metrics-based evaluation of all aspects of the Retailer’s Fixed Operations
    (with particular attention to increasing service capacity)
  • Identification of actionable improvement areas

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Additional weeks of optional*
in-store coaching includes

  • Detailed action plan creation with key retailer management personnel
  • Hands on training with retailer Fixed Operations personnel
  • Follow up visits and sustainment support
  • *Optional and only chosen at the retailer’s discretion at the conclusion of the assessment

CONSULTING AND COACHING COST

Subaru of America has secured a discounted price for M5 management services with consulting fees eligible for SAF reimbursement for qualifying SOA retailers.

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  • One-week On-site Assessment qualifies for SAF reimbursement
  • Participating Subaru retailers that meet all three performance objectives following the Assessment qualify for SAF reimbursement on remainder of retailer consulting.
    (see Performance Metrics sheet for more details)
  • Assessment - $4200 (plus expenses)
  • Process Improvement visits - $7200 (plus expenses)